Customer Retention Expert

6 days ago


Manila, National Capital Region, Philippines Pelicen Incorporated Full time
Key Responsibilities
  • Maintain active status of all assigned clients
  • Promote account strength maintenance
  • Upsell company offers and services
  • Educate clients on techniques and strategies
  • Develop and execute customer retention and growth strategies
Requirements
  • At least 6 months to 1 year experience in a customer success role
  • Customer retention, retention strategies, and analytical skills
  • Strong communication and customer service abilities
  • Strong sales experience is a MUST


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