Operational Excellence Specialist

1 day ago

Cainta, Calabarzon, Philippines beBeeOperations Full time ₱1,000,000 - ₱1,500,000
About the Role

This is a key position that plays a crucial role in supporting the operational foundation of our Customer Success department. As part of a newly unified and growing team, we are placing a strong focus on operational excellence to ensure this unification is well-managed, scalable, and efficient.

The successful candidate will be responsible for designing, implementing, and continuously improving operational tools, processes, and reports that enable consistent and scalable delivery operations within the Customer Success department.

Responsibilities:
  • Support the development of standardized solutions in collaboration with cross-functional stakeholders to identify operational bottlenecks and inefficiencies within the Delivery team.
  • Maintain and improve automations, trackers, and templates that act as control points for core processes, ensuring accuracy and alignment with business goals.
  • Coordinate with stakeholders across Delivery, Customer Support, Business Development, Product, and Finance to gather requirements, troubleshoot issues, and ensure process alignment and data integrity.
  • Conduct data analysis and contribute to reporting and insights that support operational decision-making and performance visibility.
  • Support change management, documentation, and administrative activities, ensuring smooth adoption of new tools, workflows, and process standards across the Customer Success department.
  • Contribute to the planning and execution of audits and internal reviews, ensuring adherence to processes and identifying areas for continuous improvement.

This role requires a proactive and adaptable individual who can manage multiple priorities in a dynamic environment. Strong analytical and problem-solving skills are essential, along with excellent organizational and planning abilities.

Requirements
  • Bachelor's degree in Business, Operations, Data Analytics, Economics, Engineering, or a related field.
  • 3–5 years of experience in operations, business analysis, or a similar role, ideally in a SaaS, consulting, or service-oriented environment.
  • Strong communication and stakeholder management skills, with experience working cross-functionally.
  • Self-motivated, proactive and adaptable, able to manage multiple priorities in a dynamic environment.
Benefits
  • Fully remote work setup
  • Competitive salary
  • Inclusive work environment & Well-being Program
  • A clear induction program & a mentoring buddy to help you
  • Private health insurance allowance
  • Unlimited time off

  • Operational Excellence Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeOperations Full time ₱6,000 - ₱7,200

    Operational Excellence SpecialistThe ideal candidate will be responsible for managing ongoing escalations and investigations, ensuring seamless communication with partners and management during issue resolution, conceptualizing new operational flows and guaranteeing the seamless operation of all company products.Key Responsibilities:Operational Ownership:...

  • Operational Excellence Specialist

    8 hours ago

    Cainta, Calabarzon, Philippines beBeeOperation Full time ₱250,000 - ₱350,000

    Job Summary:We are seeking a highly skilled Operations Specialist to join our dynamic work environment.Manage inventory levels by placing orders for new stock and ensure accurate tracking of supplies.Communicate effectively with teams through regular updates and progress reports to coordinate activities.Troubleshoot problems in operational processes and...

  • Operational Excellence Professional

    1 day ago

    Cainta, Calabarzon, Philippines beBeeProcessImprovement Full time $55,000 - $70,000

    Process Improvement Specialist RoleWe are seeking a detail-oriented and analytical professional to join our team as a Process Improvement Specialist. The ideal candidate will be skilled in evaluating, documenting, and improving operational processes to ensure efficiency, compliance, and continuous improvement.This role involves conducting audits of...

  • Operational Excellence Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeOperations Full time $50,000 - $75,000

    Program ManagerThis role involves overseeing the planning, execution, and completion of various brand sampling and operational programs. As a Program Manager, you will act as the central liaison between internal teams and vendors to ensure timely deliverables and aligned business goals. Key responsibilities include campaign management, new business support,...

  • Operational Excellence Lead

    1 day ago

    Cainta, Calabarzon, Philippines beBeeDirector Full time ₱1,200,000 - ₱1,500,000

    Operations DirectorOverview:We are seeking an experienced Operations Director to lead our operational functions and drive efficiency, quality, and cost-effectiveness across the organization.Key Responsibilities:Develop and implement strategies that align with the company's mission and vision.Analyze current operational processes and improve them for...

  • Process Excellence Professional

    1 day ago

    Cainta, Calabarzon, Philippines beBeeOperational Full time ₱1,000,000 - ₱1,500,000

    Operational Excellence Professional OpportunityWe are seeking a talented Operational Excellence Specialist to help us drive strategic improvements across our organization.This role will focus on analyzing, optimizing, and standardizing cross-functional processes to ensure sustainable, high-performing operational foundations. The ideal candidate will have...

  • Transaction Excellence Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeProtector Full time $63,000 - $87,000

    Expert Transaction SpecialistYou know that contracts aren't just paperwork — they're people. Our team is looking for someone who can protect clients and agents with expertise, ensuring every transaction is smooth and stress-free.In this role, you'll be responsible for owning the transaction process from executed contract to closing, ensuring every detail...

  • Recruiting Operations Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeOperations Full time $1,500 - $2,000

    Recruiting Operations SpecialistWe're seeking a highly organized and proactive Recruiting Operations Specialist to support our fast-growing recruitment team.As a key member of our operations team, you will play a vital role in delivering an exceptional candidate experience while ensuring seamless day-to-day recruiting operations across multiple roles and...

  • Supply Chain Operations Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeSupply Full time ₱3,500,000 - ₱5,000,000

    Job TitleWe are seeking a Supply Chain Operations Specialist to support and optimise all aspects of the supply chain process.The ideal candidate will have strong analytical skills, excellent communication abilities, and the capacity to influence strategic decisions.Key Responsibilities:Develop comprehensive reports on planning activities, inventory levels,...

  • Business Operations Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeExecutive Full time $6,000 - $7,800

    Job Title:A Business Operations SpecialistAbout the Job:We are looking for a highly organized and detail-oriented professional to join our team as a Business Operations Specialist. This is an exciting opportunity to work in a dynamic environment and take on various responsibilities that will enable you to grow professionally and personally.Key...