Help Desk Service Representative

1 day ago


Taguig, National Capital Region, Philippines Nityo Infotech Full time

**Technical Support Role:**

We are seeking an experienced Technical Support Representative to join our team at Nityo Infotech.

Key Responsibilities:

  • Provide technical support to customers via phone and email
  • Analyze and resolve technical issues related to computer systems, printers, network, and device connectivity
  • Collaborate with internal teams to ensure efficient issue resolution
  • Maintain accurate records of customer interactions and issues

Requirements:

  • At least 6 months experience in Service Desk or Technical Support Representative role
  • Background that touches computer systems, printers, network, and device connectivity
  • Experience in BPO Industry
  • Excellent communication and interpersonal skills

Benefits: Competitive salary and benefits package

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