Help Desk Service Representative
1 day ago
**Technical Support Role:**
We are seeking an experienced Technical Support Representative to join our team at Nityo Infotech.
Key Responsibilities:
- Provide technical support to customers via phone and email
- Analyze and resolve technical issues related to computer systems, printers, network, and device connectivity
- Collaborate with internal teams to ensure efficient issue resolution
- Maintain accurate records of customer interactions and issues
Requirements:
- At least 6 months experience in Service Desk or Technical Support Representative role
- Background that touches computer systems, printers, network, and device connectivity
- Experience in BPO Industry
- Excellent communication and interpersonal skills
Benefits: Competitive salary and benefits package
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