Customer Service Representative

3 days ago


Angeles City, Central Luzon, Philippines Valeros Business Company Full time
Job Description:

In the role of a Customer Service Representative at Valeros Business Company, you will be responsible for providing exceptional support to our clients. Your primary goal is to ensure that every customer interaction results in a positive experience.

Key Responsibilities:
- Provide top-notch customer service via phone, email, or chat
- Resolve customer complaints and concerns in a timely and professional manner
- Collaborate with internal teams to find solutions to customer issues

Requirements:
- College graduate with or without a background in Customer Experience (CX)
- At least 6 months of experience in the CX industry
- Excellent English communication skills
- Strong customer service, problem-solving, and multitasking skills
- Proficient in computer software

What We Offer:
- Opportunity to work in a dynamic and supportive team environment
- Chance to develop your skills and knowledge in customer service
- Flexible scheduling options

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