Billing Process Manager

7 days ago


Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full time

Are you looking for a new challenge in your career? Do you have experience in financial operations and accounting?

We are seeking a highly skilled Billing Analyst to join our team at Institutional Shareholder Services Inc.

About the Role:

The successful candidate will have a dedicated focus on the support of the Billing processes & operations, building collaborative relationships with various key stakeholders across ISS STOXX divisions.

They will perform day-to-day Billing team activities in a timely and accurate manner, ensuring billing readiness for all contract types.

The ideal candidate will have proficiency in using MS Excel and SAP (C11 or S4 HANA) and fluency in English (written and spoken).

Responsibilities:
  1. Perform calculation and invoicing of fees.
  2. Ensure billing readiness for all contract types.
  3. Liaise with Collections team colleagues regarding collection queries.
  4. Review contracts and communicate with the contracts management team.
  5. Contact customers and Sales regarding invoicing and accounts receivable queries.
  6. Maintain internal files and create reports.
  7. Manage contract and master data administration in various IT systems.
  8. Create and maintain JIRA requests to implement changes in the billing system.
  9. Adhere to Billing policy and procedures.
  10. Support the continuous improvement of process documentation and internal control framework.
  11. Contribute to the achievement of the objectives of the Billing team.


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