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Employee Performance Improvement Specialist

2 weeks ago

Bacolod City, Western Visayas, Philippines FGC+ Full time

As a BPO Operations Trainer at FGC+, you'll have the opportunity to make a real difference in the lives of our employees. We're committed to creating an environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Key Responsibilities:
  • Evaluate strengths and weaknesses to identify training needs.
  • Develop or oversee the production of instructional materials.
  • Liaise with managers to determine training needs and schedule training sessions.
  • Conduct evaluations to identify areas of improvement.

We offer a market-competitive total compensation package, including competitive base pay, payment of all statutory government benefits, 25 days of annual paid leave, 13th-month pay, onsite medical support, skills and training development programs, employee engagement events, and an employee referral program.