Quality and Process Improvement Manager

2 days ago


Manila, National Capital Region, Philippines Wipro Full time
Job Description:

We are seeking a highly skilled Quality and Process Improvement Manager to join our team. As a key member of our organization, you will be responsible for driving business value through quality initiatives, leading consulting assignments, and supporting process excellence initiatives.

Key Responsibilities:
  1. Drive Business Value: Develop and execute strategic plans to deliver exceptional results and drive business growth.
  2. Lead Consulting Assignments: Collaborate with cross-functional teams to identify and implement process improvements, ensuring efficiency and effectiveness across the organization.
  3. Benchmarking and Best Practices Deployment: Identify and deploy best practices across accounts, driving consistency and excellence throughout our operations.
  4. Process Gap Identification and Improvement Opportunities: Analyze processes to identify areas for improvement, implementing changes that drive efficiency and effectiveness.
Required Skills and Qualifications:
  • Industry Experience: Demonstrated history of working in the outsourcing/offshoring industry.
  • Leadership Experience: Experience managing Quality/Process Excellence initiatives for Large Engagements.
  • Process Improvement Tools: Hands-on experience with Six Sigma and Lean methodologies.
  • Cross-Functional Teamwork: Proven ability to work effectively with cross-functional teams to drive change and improvement.
  • Communication and Collaboration: Excellent oral and written communication skills to manage internal stakeholders and customers.


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