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Client Support Professional

2 weeks ago

Angeles City, Central Luzon, Philippines MCI Full time
Job Description

This Customer Service Pilot Class position is an exciting opportunity to join our dynamic team and contribute to delivering exceptional customer experiences. As a key member of our client support team, you will be responsible for handling customer inquiries, resolving concerns, and providing tailored solutions to meet their diverse needs.

About the Job

This role operates in a professional office environment, where you will spend most of your time sitting/standing while using a computer and telephone headset. You will regularly be required to operate a computer and other office equipment, including a phone, copier, and printer.

Requirements
  • High School Diploma or Equivalent: Possess a high school diploma or equivalent, and must be at least 18 years old.
  • Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with customers and internal stakeholders.
  • Problem-Solving Skills: Utilize critical thinking and problem-solving skills to resolve customer concerns and provide tailored solutions.