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Remote Customer Care Specialist

2 weeks ago

Cebu City, Central Visayas, Philippines Velasco Outsourcing Company Full time
Customer Service Job Description
Velasco Outsourcing Company is seeking a talented Remote Customer Care Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.

Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to achieve sales targets and improve customer satisfaction.
  • Participate in ongoing training and development programs to enhance skills and knowledge.

Requirements:
  • 1+ year of customer-facing experience.
  • Strong communication and problem-solving skills.
  • Ability to work independently and as part of a team.