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Spanish Language Liaison
1 week ago
We are Intelassist Inc., a dynamic and growing organization committed to empowering our employees. We value your effort and aim to grow together with you.
We are seeking a highly skilled Service Delivery Expert to join our team. In this role, you will be responsible for delivering exceptional service and ensuring that customer expectations are met.
Key Responsibilities:
- Provide quality voice support and respond to clients' issues and concerns in a professional and courteous manner.
- Ensure customer inquiries are answered efficiently and in a timely manner, maintaining compliance with company standards.
- Navigate through multiple data entry systems and other relevant applications, tools, and resources while speaking with customers.
- Learns and acquires necessary skills, product and system knowledge to assess customer needs and promote products with services tailored to customers' needs.