Service Operations Manager
2 weeks ago
Job Overview:
The Service Operations Manager at ADAMCO is responsible for overseeing and managing a cluster of customer support services, both internal and external. The role involves handling technical support, warranty repairs, service proposals, job cost estimation, and managing manpower allocations to ensure smooth operations and client satisfaction.
This position requires preparation of reports, tracking progress on service tasks, and managing warranty claims in line with company policies.
The ideal candidate will have a strong background in mechanical engineering or a related field, with a minimum of 5 years' experience in the industry. Experience in a supervisory role is preferred.
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Retail Operations Support Associate
3 days ago
Pasig, National Capital Region, Philippines SuiteStudio Operations Inc. Full timeAbout the Job:The Retail Operations Support Associate will assist the Buying Team in managing product data, coordinating with suppliers, and ensuring smooth administrative operations.Main Responsibilities:Maintain and update product databases with accurate price changes and new listings.Manage backend administrative tasks for all website sales and...
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Service Operations Manager
5 days ago
Pasig, National Capital Region, Philippines LG Electronics Philippines Full timeAt LG Electronics Philippines, we are seeking an exceptional Service Operations Manager to join our team. This is a mid-senior level role that requires a strong understanding of customer satisfaction metrics and continuous improvement strategies.About the RoleThe successful candidate will be responsible for optimizing service operations to align with company...
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Service Delivery Operations Manager
1 week ago
Pasig, National Capital Region, Philippines Universal Access & Systems Solutions Full timeJob DescriptionThe Junior Service Delivery Manager supports the Service Delivery Manager in managing IT service delivery, ensuring SLA compliance, coordinating teams, and improving service processes.Key Responsibilities:Assist in managing service operations and meeting SLA commitments.Monitor service performance and escalate issues as necessary.Support...
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Service Operations Manager
2 days ago
Pasig, National Capital Region, Philippines Toby's Sports (Group of Companies) Full timeAbout the RoleToby's Sports (Group of Companies) seeks a highly skilled and experienced Customer Service Supervisor to oversee the customer service team. The ideal candidate will have a strong background in customer service management, leadership, and communication skills.Main Responsibilities:Lead the customer service team to deliver exceptional support and...
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E-commerce Inventory Manager
3 days ago
Pasig, National Capital Region, Philippines SuiteStudio Operations Inc. Full timeJob Overview:The E-commerce Inventory Manager will play a critical role in supporting the Buying Team by managing product data, coordinating with suppliers, and ensuring smooth administrative operations.Main Responsibilities:Maintain and update product databases with accurate price changes and new listings.Manage backend administrative tasks for all website...
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Global Operations Manager
4 days ago
Pasig, National Capital Region, Philippines Maersk Global Service Centres Philippines Limited Full timeAbout Us">Maersk Global Service Centres Philippines Limited is a global leader in integrated logistics. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.We are pioneers in innovation and transformation, continuously setting new standards for efficiency, sustainability, and excellence. Our...
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Customer Service Operations Manager
5 days ago
Pasig, National Capital Region, Philippines MCI Full timeAbout the Position: We are seeking an experienced call center leader to join our team as an operations manager. This role involves coaching and developing a team of 5-10 supervisors, directly responsible for their performance. Ideal candidates should possess a strong work ethic, excellent communication skills, and a background in call center operations...
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Customer Service Operations Manager
1 week ago
Pasig, National Capital Region, Philippines Arkema Full timeAbout the Role">As a Customer Service Operations Manager, you will oversee the day-to-day activities of our customer service team, ensuring timely and effective resolution of customer complaints and inquiries.Key ResponsibilitiesDevelop and implement customer service strategies to enhance customer satisfaction and loyalty.Collaborate with cross-functional...
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Buyers Assistant Specialist
3 days ago
Pasig, National Capital Region, Philippines SuiteStudio Operations Inc. Full timeJob Summary:The Buyers Assistant Specialist will assist the Buying Team in managing product data, coordinating with suppliers, and maintaining accurate inventory records.Main Responsibilities:Maintain and update product databases with accurate price changes and new listings.Manage backend administrative tasks for all website sales and promotions.Coordinate...
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Buyers Assistant
3 weeks ago
Pasig, National Capital Region, Philippines SuiteStudio Operations Inc. Full timeOrtigas, Pasig City | OnsiteAs a Buyers Assistant (Philippines-based, Supporting Australia Office), you will play a critical role in assisting the Buying Team by managing product data, coordinating with suppliers, maintaining accurate inventory records, and ensuring smooth administrative operations.Key Responsibilities:Product & Pricing Management:Maintain...
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Operations and Services Coordinator
2 weeks ago
Pasig, National Capital Region, Philippines Skills and Talent Employment Pool Full timeOperations and Services Coordinator:Skill and Talent Employment Pool is looking for an experienced Operations and Services Coordinator to join our team. The ideal candidate will have excellent organizational skills and be proficient in Microsoft Office applications.Key Responsibilities:Coordinating operations and servicesCommunicating with stakeholders and...
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Customer Service/Operations Manager
3 days ago
Pasig, National Capital Region, Philippines J-K Network Services Full timeCOMPANY PROFILE: It is an IT company provides digital solutions creation and support. A wide range of services in the following categories are offered by this company, which began operations in 2009: digital marketing, customer experience, data & analytics, BPO & eCommerce, software engineering, and product architecture & design. When they first started,...
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Service Operations Strategist
4 days ago
Pasig, National Capital Region, Philippines LG Electronics Philippines Full timeJob DescriptionThis is a pivotal role in optimizing service operations to align with company objectives, ensuring seamless performance and customer satisfaction.The successful candidate will collaborate with cross-functional teams to monitor key performance indicators (KPIs), such as RTAT and Reclaim, and drive continuous improvement.Develop and implement...
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Pasig, National Capital Region, Philippines Carousell Full timeCarousell Group is a leading multi-category platform for second-hand items in Greater Southeast Asia. We are committed to making second-hand the first choice through our mission-driven approach.About the RoleWe are seeking an experienced Marketplace Customer Service Associate Manager to join our team. As a key member of our customer support team, you will be...
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Customer Service Operations Manager
1 week ago
Pasig, National Capital Region, Philippines MCI Full time**Requirements and QualificationsTo be successful in this role, you should have:Experience in call center operations management or a related fieldExcellent organizational, written, and oral communication skillsThe ability to read and speak English fluentlyA wired, high-speed internet connection (Download speed of 20Mbps+)Basic knowledge of Microsoft Office...
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Operations Manager
8 hours ago
Pasig, National Capital Region, Philippines enablesGROUP Full timeJoin our team:We're seeking an experienced Account Manager to join our team! As an Account Manager, you will be responsible for overseeing the day-to-day management of our client's account, ensuring service level agreements (SLAs) are met and client expectations are exceeded.Key Responsibilities:Supervise and manage a team of up to 300 external employees...
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Operations Manager
6 days ago
Pasig, National Capital Region, Philippines NTT Business Process Outsourcing Full timeUnlocking Success in Contact Center OperationsWe are seeking a highly experienced and skilled Site Director, Operations to join our team at NTT Business Process Outsourcing. As a key member of our operations leadership team, you will be responsible for managing the day-to-day activities of the contact center, including overseeing operating systems, policies,...
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Customer Service Operations Manager
3 days ago
Pasig, National Capital Region, Philippines Mass Markets Full timeJob OverviewMass Markets is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.This leadership position is responsible for daily operations...
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Operations Director for Aesthetic Services
1 week ago
Pasig, National Capital Region, Philippines Everlumin Aesthetic Clinic Full timeWe are looking for an experienced Operations Director to join our team at Everlumin Aesthetic Clinic. This role requires a strong leader who can oversee the daily operations of the clinic, managing staff, optimizing client experiences, and driving business growth.The successful candidate will have a proven track record in managing aesthetic clinics, with...
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Operations Manager
3 weeks ago
Pasig, National Capital Region, Philippines Support Services Group Full timeSupport Services Group (SSG) is a global leader in providing business process outsourcing (BPO) solutions for customer support, technical assistance, and back-office functions. We are committed to delivering world-class service and innovative solutions that drive client success.We are seeking a dynamic and motivated Junior Operations Manager to join our...