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Technical Services Specialist
3 weeks ago
AvePoint Public Sector is seeking a highly skilled Technical Services Specialist to join its Client Services team. As a key member of the team, you will provide professional services to clients using AvePoint and Microsoft technologies.
About the RoleIn this role, you will lead deployment and migration-centric services, manage multi-phase, high-complexity projects, conduct client workshops, and maintain professionalism in all interactions with clients.
Key Responsibilities- Lead deployment and migration-centric services, ensuring seamless transitions for clients
- Manage multi-phase, high-complexity projects, collaborating with consultants and project managers to meet client objectives
- Conduct workshops to capture critical requirements, driving positive business outcomes for clients
- Maintain professionalism, manage client expectations, and handle escalations in a timely manner
- A collaborative and dynamic work environment
- Ongoing training and professional development opportunities
- The chance to work with a global leader in data security, governance, and resilience
