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Operations Excellence Coordinator

2 weeks ago

Pasay, National Capital Region, Philippines SM Investments Corporation Full time

We are seeking an experienced professional to fill the role of Customer Care Manager. The ideal candidate will possess excellent leadership skills and a passion for driving excellence in team performance.

Main Responsibilities:
  • Cultivate a positive and productive team culture through effective communication and coaching.
  • Develop and execute comprehensive training programs to enhance team capabilities.
  • Lead project management initiatives to achieve business objectives.
  • Maintain accurate and detailed records of team performance and progress.