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Business Analyst
2 weeks ago
We are seeking a highly skilled Business Analyst to join our team at Globe Telecom. As a Business Analyst, you will be responsible for bridging the gap between business needs and technical solutions within an organization.
Our ideal candidate will have previous experience in business analysis, product management, or related roles, with a focus on user-centric design. Familiarity with industries such as technology, e-commerce, or finance is advantageous.
Key Responsibilities- Analyze and document business needs to identify gaps, inefficiencies, and opportunities within customer experiences.
- Bridge communication between stakeholders to ensure alignment on experience initiatives.
- Assess and recommend change impacts to evaluate how process or system changes affect the customer journey and operational workflows.
- Define and validate business requirements to ensure experience solutions align with organizational goals and customer expectations.
- 7+ years of experience in business analysis or product management roles.
- Proficiency in relevant software tools and methodologies.
- Stakeholder management and project management skills.
