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Cloud Network Engineer

2 weeks ago

Quezon City, National Capital Region, Philippines Manulife Full time

About Us

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. Our company values diversity and inclusion, providing equal opportunities to all employees. We strive to create a workplace where everyone feels valued and respected.

Job Summary

We are looking for a highly skilled Network Operations Analyst to join our team. The successful candidate will have a strong background in network infrastructure, security operations, and ITIL processes. They will be responsible for monitoring and maintaining our network infrastructure, resolving incidents, and collaborating with cross-functional teams.

Responsibilities:

  • Monitor and maintain network infrastructure on-premises and in the cloud.

  • Collaborate with cross-functional teams to resolve incidents and improve processes.

  • Develop and implement automated solutions to improve efficiency and reduce downtime.

  • Provide training and guidance to junior team members.

  • Stay up-to-date with industry trends and best practices in network infrastructure and security operations.

Requirements:

  • Bachelor's degree in information technology or a related field.

  • At least 2 years of experience in IT, preferably managing network infrastructure and security operations.

  • Solid experience in supporting complex network environments consisting of data networks, security on-prem, and cloud infrastructure.

  • Strong knowledge of routing and switching technology, such as BGP, OSPF, etc.

  • Strong knowledge of various network security technologies and systems, including firewalls, IPS, load balancer, proxy.

  • Solid experience with routing and switching platforms, security platforms across different vendors: Cisco networking, Palo Alto, CheckPoint, Fortigate firewalls, F5 Load balancer, Azure Cloud, Zscaler, Aruba, SDWAN infrastructure.

  • Strong hands-on experience in end-to-end management, troubleshooting, and problem-solving skills across multiple platforms in complex network environments.

  • Familiarity with ITIL processes – Incident, Problem, Change, etc. – experience with ServiceNow tool is beneficial.

  • Cisco, Palo Alto, Checkpoint, MS certification desired but not required.