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Software Implementation and Support Professional

1 week ago

Davao City, Davao, Philippines CUBEWORK PH CORP Full time
About the Role

CUBEWORK PH CORP is seeking a Software Implementation and Support Professional to join our team in Davao, Philippines. As a key member of our logistics team, you will be responsible for implementing, configuring, and optimizing WMS systems for our clients.

In this role, you will work closely with clients, internal development teams, and stakeholders to ensure successful system deployment and customization. You will also be responsible for providing ongoing support to resolve system-related queries and improving system performance and user experience.

The ideal candidate will have experience with WMS, software implementation, or technical support, as well as excellent communication skills to effectively work with North American clients.

Responsibilities:
  1. Implement, configure, and optimize WMS systems for new customers.
  2. Provide customized WMS solutions based on client requirements.
  3. Collaborate with internal development teams to implement customer-specific modifications.
  4. Troubleshoot WMS-related issues and ensure seamless integration with operations.
  5. Provide ongoing support to resolve system-related queries.

This is a mid-senior level, full-time position that requires strong team collaboration, a proactive problem-solving mindset, and excellent English communication skills.