Digital Product Specialist

3 days ago


Quezon City, National Capital Region, Philippines Career Professionals, Inc. Full time

We are seeking a highly skilled Digital Product Specialist to join our team at Career Professionals, Inc. In this role, you will play a crucial part in driving the adoption and enablement of our digital products across various Business Units globally.

About the Role

As a Digital Product Specialist, you will serve as a Subject-Matter-Expert on our RX platforms, fostering awareness of our digital products and their accompanying developments among Business Units. Your primary goal will be to monitor RX shows globally, analyzing product performance trends and identifying high and low performing shows. You will work closely with Business Partners to understand blockers and create action plans in collaboration with the Product Owner.

Key Responsibilities
  • Prove Product during Early Adoption: Negotiate early adoption of new products or features with pilot Business Units globally, creating local wins and familiarizing Business Units with ownership of the product.
  • Fully Understand the Product: Serve as a Subject-Matter-Expert on RX platforms, cultivating awareness of the digital products and accompanying developments.
  • Discover Success: Monitor RX shows globally, analyzing product performance trends, spotting high and low performing shows, working with Business Partners to understand blockers and creating action plans in collaboration with the Product Owner.
  • Communicate Product Releases: Translate technical notes from the Product Owner into non-technical terms suitable for internal customers and end-users, and share with relevant stakeholders.
  • Create Product FAQs.
  • Enable Success with the Product: Develop and run effective training sessions to ensure Digital, Sales, and marketing teams within Business Units have high confidence in the product's value and how to get success with it.
  • Provide Exceptional Training and Support to Business Partners to set them up for success with global product roll out.
  • Gather and Analyze Data and Create Reports on Usage, Issues, and Improvement Opportunities.
  • Project Management: Plan and track adoption of our products globally, monitoring risks and issues and reporting progress.

This is a challenging yet rewarding role that requires strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and results-driven individual who is passionate about driving business growth through digital product adoption and enablement, we encourage you to apply.

What We Offer

We offer a competitive salary of $95,000 per annum, based on experience and qualifications. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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