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Account Development Expert

1 week ago

Cebu City, Central Visayas, Philippines CallTek Full time

Job Description:

We are seeking an experienced Account Development Expert to join our team at CallTek. In this role, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty.

Key Responsibilities:

  1. Client Acquisition: Identify and pursue new business opportunities to grow our client base.
  2. Client Onboarding: Guide clients through the initial setup and implementation of our products or services, ensuring a seamless transition and understanding of our offerings.
  3. Client Relationship Management: Build and maintain long-lasting client relationships by understanding their needs and ensuring they are met.
  4. Client Retention: Develop and implement strategies to retain clients, reduce churn, and increase client loyalty.
  5. Client Feedback: Gather and relay client feedback to our product development team to inform product enhancements and improve client satisfaction.