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Thai and Chinese Language Support Specialist
2 weeks ago
Job Title: Customer Support Representative
Job Summary: We are seeking a highly skilled and experienced Customer Support Representative to join our team at Novanox LTD.
Key Responsibilities:
- Respond to customer inquiries through various channels
- Resolve customer issues and answer questions promptly and professionally
- Provide clear and accurate information about our products and services
- Collaborate with the marketing team to understand customer needs and improve communication
- Maintain accurate documentation of all inquiries and handle them using the CRM system
Requirements:
- Native speaker of Thai or Chinese
- Good command of English (both written and spoken)
- Previous experience in customer service is an advantage
- Basic knowledge of marketing and ability to communicate customer needs to the marketing team
About Us:
Novanox LTD is a leading company in the industry, committed to providing exceptional customer service.
