Sales Floor Associate

3 days ago


Iloilo City, Western Visayas, Philippines Barrios Retail Store Full time
Job Overview

We are seeking a highly motivated Sales Floor Associate to join our team at Barrios Retail Store. As a Sales Floor Associate, you will play a vital role in providing exceptional customer service and supporting the daily operations of our retail store.

About the Role
  • This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences and working in a fast-paced retail environment.
Key ResponsibilitiesCustomer Service:
  • Greet and Assist Customers: Provide a warm welcome to customers, answer their queries, and offer assistance with finding products.
  • Provide Excellent Customer Service: Engage with customers to enhance their shopping experience, handle complaints promptly, and resolve issues efficiently.
  • Merchandising and Restocking: Help maintain visually appealing store displays, restock shelves, and ensure products are easily accessible.
  • Display Setup and Maintenance: Assist with setting up displays, arranging products, and maintaining the overall appearance of the store.
  • Sales Promotion: Encourage customers to explore our products, make recommendations, and drive sales through effective product promotion.
  • Cash Handling: Process transactions accurately and efficiently, handle cash, credit card payments, and returns.
Stock Management:
  • Receiving and Stocking: Receive new stock deliveries, organize them, and ensure they are properly stocked and displayed.
  • Inventory Management: Maintain accurate inventory levels, assist with inventory counts, and perform stock audits as required.
Store Maintenance:
  • Store Cleanliness: Ensure the store is clean, organized, and safe for customers.
  • Housekeeping: Perform basic housekeeping duties, such as tidying up fitting rooms and aisles.
  • Team Collaboration: Work closely with other Sales Floor Associates and management to achieve sales targets, participate in team meetings, and contribute ideas to improve customer experience and sales.
Requirements
  • Excellent Communication Skills: Possess strong communication and interpersonal skills to effectively engage with customers and colleagues.
  • Team Player: Ability to work well in a team environment, collaborate with others, and contribute to achieving shared goals.
  • Basic Math Skills: Possess basic math skills for cash handling and processing transactions.
  • Flexibility: Willingness to work during peak hours, weekends, and holidays as required.
  • Previous Experience: Previous retail or customer service experience is often preferred but not required.


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