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Operations Analyst Senior

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Pasig, National Capital Region, Philippines ClearSource Full time
Senior Operations Analyst Job Description

We are seeking a highly skilled Senior Operations Analyst to join our team. As a key member of our operations department, you will be responsible for analyzing complex scheduling and staffing requirements. Your primary goal will be to optimize workforce utilization and ensure that customer service targets are met.

Main Responsibilities
  1. Analytical and Problem-Solving Skills: Utilize strong analytical and problem-solving skills to manage complex scheduling and staffing requirements.
  2. Collaboration and Communication: Collaborate with business partners and stakeholders to identify opportunities for workforce utilization improvements.
  3. Process Improvement: Identify opportunities for process improvements in forecasting, scheduling, reporting, and real-time delivery.