
Business Operations Coordinator
1 day ago
We are seeking a highly organized and systems-driven professional to oversee the day-to-day execution of workflows, team coordination, and administrative functions within our department.
Key Responsibilities:- Oversee day-to-day operations and ensure completion of all assigned tasks.
- Maintain and implement operational procedures for task execution and campaign support.
- Monitor and update project management tools to track ongoing activities and deadlines.
- Identify and resolve blockers that delay task execution.
- Supervise and mentor team members, including Team Leaders, Coordinators, and Assistants.
- Assign daily workloads, monitor completion rates, and track attendance.
- Lead onboarding and training for new team members.
- Conduct performance check-ins and submit evaluations as required.
- Collaborate with Social Media, Content, and Chat teams to ensure timely task handoffs.
- Facilitate communication flow between departments for campaign-related deliverables.
- Flag operational concerns or task delays to the COO or Strategic Manager as appropriate.
- Verify payroll data such as attendance, deliverable completion, and daily check-ins.
- Maintain department calendars, trackers, and communication logs.
- Provide weekly operations updates and report on team task completion rates.
- Ensure compliance with internal procedures, security protocols, and documentation practices.
- At least 3–5 years in a managerial role, preferably in lead generation, digital marketing, or operations.
- Previous experience managing a remote team, especially in a digital or marketing setting.
- Experience working cross-functionally with marketing, content, and executive teams.
- Familiarity with lead generation and campaign-based workflows is a plus.
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