Manager of Process Improvement

1 week ago


Makati City, National Capital Region, Philippines GrowthFN Sdn Bhd Full time
Role Summary

We are seeking a highly skilled Manager of Process Improvement to join our team at GrowthFN Sdn Bhd.

As a Manager of Process Improvement, you will play a critical role in enhancing the quality of our services and processes.

  • You will work closely with the team to identify areas for improvement and develop strategies to enhance quality.
  • Additionally, you will provide training and coaching to employees to ensure they have the necessary skills to meet quality standards.

This is a fantastic opportunity to join a dynamic team and contribute to the success of GrowthFN Sdn Bhd.

About the Role
  • Process Enhancement: Develop and implement strategies to enhance the quality of our services and processes.
  • Employee Development: Provide training and coaching to employees to ensure they have the necessary skills to meet quality standards.

Requirements: At least 2-5 years experience as QA Manager with BPO experience.



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