Senior Consumer Insights Research Manager

4 days ago


Pasig, National Capital Region, Philippines NielsenIQ Full time
About the Role

We are seeking a Senior Research Executive, Consumer Insights to join our team. This individual will be responsible for project execution of qualitative studies, including setting up, planning, and coordinating with internal operations and clients.

The successful candidate will have a strong background in qualitative market research, ethnographic market research, or related fields, with diverse practical experience in different qualitative research methods. They will also possess excellent communication and presentation skills, as well as strong analytical skills.

This is a remote-hybrid based role that requires physical location within the Philippines. The ideal candidate must be a country/region resident with flexible working environment, volunteer time off, LinkedIn Learning, and Employee-Assistance-Program (EAP).

Responsibilities
  • Executing/managing market research projects specifically on set-up, coordinating internally and with clients, report framework, report writing, and making sound recommendations that answer the research objectives.
  • Observing focused groups, taking notes, and debriefing at the end of the day.
  • Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards.
  • Assist in sales activities in conjunction with senior staff in terms of preparation of proposals and credential presentations.
  • Communicate client needs to appropriate team members.
  • Provide in-office research, administrative, and operational support to senior staff.
  • Be directly accountable for work conducted for their nominated clients in terms of analyses, etc.
  • Ensure client service deliverables are aligned with the regional client service standards.
  • Maintain an accurate and up-to-date knowledge on research techniques and applications.
  • Integrate multiple data sources to answer business issues.
  • Perform quality checks on all recruitment and reports for alignment to request, accuracy, and correctness.
  • Ensure standard operating procedures within the area of responsibility are observed.
  • Recommend improvements in work processes within the area of responsibility.


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