Customer Engagement Specialist

1 day ago

Davao City, Davao, Philippines beBeeCustomerEngagement Full time $60,000 - $80,000

We are looking for a Customer Engagement Specialist to join our team. In this role, you will be responsible for ensuring customer success and satisfaction.

About the Job:

The Customer Engagement Specialist will act as a trusted consultant to our customers, providing guidance and support to help them get the most out of our software and service.

Key Responsibilities:

  • Conduct thorough customer onboarding and education processes to ensure a smooth transition to our service
  • Manage customer relationships, including periodic check-ins, phone calls, and email communications
  • Identify opportunities to upsell or promote upgrades to customers
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues in a timely manner
Requirements:

To be successful in this role, you will need:

  • A bachelor's degree or higher
  • Excellent written and spoken English communication skills
  • At least a year of experience in client relationship management AND/OR project management is a MUST
  • Experience with process implementation is preferable but not required
  • Comfortable with technology and online software services
  • Ability to use persuasion and negotiation techniques to influence customer decisions
  • Exceptional interpersonal skills
Benefits:

As a member of our team, you can expect:

  • A fast-paced and dynamic work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
Environment & Technology Needed:

To succeed in this role, you will need:

  • A fast and reliable internet connection
  • A professional microphone headset or functional computer microphone equivalent
  • A clean and professional background/audio environment for video calls

  • Customer and Sales Engagement Specialist

    2 weeks ago

    Davao City, Davao, Philippines TalentPop App Full time

    OverviewJoin TalentPop App as a Customer and Sales Engagement Specialist Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy...

  • Customer Engagement Specialist

    1 day ago

    Davao City, Davao, Philippines beBeeEngagement Full time ₱35,000 - ₱55,000

    Customer Engagement ManagerThe role of a Customer Engagement Manager is to oversee the development and execution of email marketing campaigns that drive customer retention and revenue growth. This involves creating comprehensive email and SMS marketing strategies for various customer segments, focusing on acquisition, retention, and re-engagement tactics.Key...

  • Client Engagement Specialist

    1 day ago

    Davao City, Davao, Philippines beBeeEngagement Full time ₱25,200 - ₱32,000

    Job Title: Client Engagement Specialist Are you an exceptional communicator with a passion for delivering outstanding customer experiences? Do you thrive in dynamic environments where no two days are the same? We're seeking a highly skilled Client Engagement Specialist to join our team! As a Client Engagement Specialist, you will play a vital role in...

  • Customer Engagement Specialist

    2 weeks ago

    Davao City, Davao, Philippines beBeeappointment Full time ₱150,000 - ₱250,000

    Appointment Setter Role    We are seeking a highly motivated and skilled Appointment Setter to join our dynamic team. As an Appointment Setter, you will play a vital role in generating leads and setting up appointments for the sales team.Our ideal candidate possesses excellent communication skills, both verbal and written, with the ability to effectively...

  • Customer Engagement Specialist(CSR) – Davao Site

    7 hours ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time $70,000 - $120,000 per year

    As a Customer Engagement Specialist, you will be the first point of contact for our customers, providing them with exceptional service and support. In this full-time role based in Davao City, you will play a crucial part in delivering our company's mission to connect people with the products and services they need.QUALIFICATIONSExcellent communication and...

  • Community and Campus Engagement Specialist

    6 days ago

    Davao City, Davao, Philippines beBeeCustomer Full time ₱280,000 - ₱460,000

    Job Opportunity: Community and Campus Engagement SpecialistThis role involves interacting with customers via various communication channels, including inbound and outbound calls, emails, or the Internet. The primary goal is to provide exceptional customer service support and resolve routine issues related to client products or services.

  • Email Marketing and Digital Customer Engagement Specialist

    1 day ago

    Davao City, Davao, Philippines beBeeMarketing Full time ₱40,000 - ₱60,000

    Job Title: Email Marketing SpecialistAbout the RoleWe are seeking a skilled Email Marketing Specialist to join our team. As an Email Marketing Specialist, your primary goal will be to engage and retain customers through data-driven messaging.Key ResponsibilitiesTake ownership of email marketing channels, focusing on key performance metrics such as open...

  • Customer Engagement Specialist

    1 day ago

    Davao City, Davao, Philippines beBeeOutbound Full time ₱7,200 - ₱7,800

    Job DescriptionAn Outbound Caller and Lead Generator plays a crucial role in initiating contact with potential customers, gathering information, qualifying leads, and generating opportunities for the sales team.Main Responsibilities:Outbound CallingMake outbound calls to prospects to introduce products or services, engage interest, and assess potential...

  • Post-Installation Engagement Specialist

    1 day ago

    Davao City, Davao, Philippines beBeeCustomer Full time ₱900,000 - ₱1,300,000

    Unlock New Opportunities as a Post-Installation Engagement SpecialistWe are seeking an experienced professional to drive growth across our operating companies. This role focuses on nurturing relationships with high-net-worth clients, generating opportunities for service and upgrades, and ensuring clients continue to experience the value of premium home...

  • Customer Engagement Strategist

    1 day ago

    Davao City, Davao, Philippines beBeecrm Full time ₱6,000,000 - ₱8,000,000

    About the RoleWe are seeking a results-driven professional to lead our CRM strategy. As a key member of our marketing team, you will play a crucial role in driving customer engagement, retention, and loyalty through data-driven campaigns, platform optimization, and cross-functional collaboration.