Hotel Booking Expert
4 days ago
Talent Outsourcing Channel Solutions is seeking dedicated Customer Service Associates to assist guests with hotel bookings, reservations, and inquiries. As a key member of our team, you will provide exceptional customer service experiences that meet the needs of our guests.
Responsibilities
We are looking for individuals who possess strong communication and problem-solving skills to work onsite in Davao. Your primary responsibilities will include:
- Assisting guests with hotel bookings, reservations, and inquiries via phone, email, or chat
- Providing accurate and timely information to customers regarding hotel services and amenities
- Resolving customer complaints and concerns in a professional and courteous manner
Requirements
To be successful in this role, you must have:
- At least a high school diploma or equivalent
- Six months of customer-facing experience in a call center or similar environment
- Strong communication and problem-solving skills to handle customer inquiries and resolve issues
Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
- Competitive salary ranging from ₱15,000 to ₱19,500
- Opportunities for career growth and development within the company
- Comprehensive health insurance and other employee benefits
About Us
Talent Outsourcing Channel Solutions is a leading provider of outsourced customer service solutions. We pride ourselves on delivering exceptional customer experiences that drive business results.
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