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Intraday Staffing Coordinator

2 weeks ago

Manila, National Capital Region, Philippines Qualfon Corporation Full time
Job Overview

The Intraday Staffing Coordinator is responsible for coordinating the daily scheduling of agents across multiple shifts. This involves monitoring staffing levels, managing overtime, and ensuring that all agents are scheduled correctly.

Responsibilities
  • Update the operations team on staffing levels and availability
  • Manage staff levels to meet client requirements
  • Coordinate overtime and schedule adjustments as needed

This role requires strong communication and organizational skills, as well as the ability to work effectively under pressure.