Customer Support Consultant

5 days ago

Manila, National Capital Region, Philippines beBeeCustomerSupport Full time $40,000 - $64,000
Job Overview

We're seeking a professional with exceptional customer support skills to thrive in our multicultural environment.

Key Responsibilities
  • Deliver outstanding customer experiences via chats and emails
  • Build strong relationships with customers
  • Meet performance targets and drive business growth
  • Stay up-to-date with industry-leading technology
  • Work securely with sensitive customer information
  • Apply the latest customer happiness strategies
  • Maintain expertise of our products and services
  • Communicate effectively with developers and other departments
Requirements
  • Native Dutch and English B2 communication skills
  • At least 6 months of experience in customer support
  • Personal or professional experience in trading/investments/blockchain
  • Experience providing support via live chats
  • Experience with CRM systems
  • Analytical and research skills
  • Positive attitude
  • A personal laptop or computer with 8Gb RAM and a stable internet connection
Desirable Skills
  • Technical support experience
About Us

We welcome people with various backgrounds and experiences to work with us. Learn more about our company at our website.

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