
AI Voice Assurance Specialist
1 day ago
Job Opportunity:
We are seeking a skilled Quality Assurance Specialist to support our Voice AI development efforts.
This role involves collaborating with senior QA engineers, developers, and product teams to ensure the delivery of high-quality Voice AI Agent Software.
The ideal candidate will have a passion for testing and quality assurance, as well as excellent communication skills.
Key Responsibilities:
- Conduct functional, integration, and regression testing of AI-powered voice interactions
- Validate voice agent conversation flows, including ASR, NLU, and TTS performance
- Prepare and maintain detailed test documentation, including test cases, test reports, and defect logs
- Collaborate closely with cross-functional teams to reproduce and troubleshoot issues
Required Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related field
- 1–3 years of experience in Software Quality Assurance or Software Testing
- Basic understanding of ASR, NLU, and TTS technologies
- Experience writing and executing test cases and preparing QA documentation
- Familiarity with QA tools such as Jira, TestRail, Postman, or similar
Preferred Qualifications:
- Some experience with API testing or automation tools is a plus
- Good problem-solving skills and attention to detail
- Strong verbal and written communication skills
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