Online Tutor Support Associate

4 days ago


Cebu City, Central Visayas, Philippines Preply Full time
Join Our Team

We are looking for an Online Tutor Support Associate to join our Customer Support Squad. As a key member of our team, you will be responsible for providing high-quality support to online tutors, ensuring they have the resources and guidance needed to deliver exceptional learning experiences.

Your primary responsibilities will include:

  • Developing and maintaining knowledge of Preply's products and services;
  • Providing expert-level support to online tutors, addressing their questions and concerns;
  • Collaborating with product teams to enhance tutor-facing resources and materials;
  • Tracking tutor engagement and providing actionable insights to inform support strategies;

The ideal candidate will possess strong technical and analytical skills, excellent communication abilities, and a passion for delivering exceptional support experiences. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply.



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