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Phone and Email Support Specialist

2 weeks ago


Mandaluyong City, National Capital Region, Philippines China Bank PH Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment? We invite applications for the Phone and Email Support Specialist position at China Bank PH

In this critical role, you will be responsible for handling inbound and outbound calls, responding to emails, and resolving client inquiries and complaints in a timely manner. Your primary goal will be to provide personalized support, ensuring complete satisfaction with our services.

Key requirements for this position include proficiency in MS Office applications, excellent communication and problem-solving skills, and the ability to work collaboratively as part of a team. Previous experience in banking operations or call center management is a plus, but not necessary. If you're eager to learn and adapt quickly, we'd love to hear from you

This entry-level full-time position offers a rewarding career path in customer service and finance, with opportunities for growth and professional development within our innovative organization.