Customer Service Representative

13 hours ago


Ayala Alabang, National Capital Region, Philippines Neksjob Full time

We are seeking highly skilled and customer-focused individuals to join our team at Neksjob as Customer Service Representatives, handling inbound and outbound voice support.

Job Summary

This is an exciting opportunity to work in a dynamic environment where you will be responding to customer inquiries and providing solutions that create wonderful customer experiences. You will have the chance to work collaboratively with colleagues from diverse cultural backgrounds, engage in stimulating interactions, and advance your career.

Neksjob offers a competitive salary package, including a base salary of 19,500 PHP and a monthly allowance of 2,000 PHP.

Responsibilities
  • Respond to customer questions and provide solutions in a timely and professional manner
  • Work in a fast-paced environment, managing multiple customer interactions simultaneously
  • Demonstrate excellent communication and interpersonal skills, both verbal and written
Requirements
  • Excellent communication skills
  • Good customer service orientation
  • Knowledgeable in MS Office and internet browsing
  • K-12 graduate or completed 2nd year college
  • At least 6 months of experience in credit card/banking services role (BPO or non-BPO)
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Customer-focused and team-oriented

Neksjob is an equal opportunities employer, committed to diversity and inclusion. We offer a comprehensive benefits package, including opportunities for career growth and development.



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