Account Growth Advisor

5 days ago

Quezon City, National Capital Region, Philippines beBee Careers Full time
Job Requirements

We are seeking a highly skilled Account Growth Advisor to join our team. As a key member of our strategic partnerships team, you will be responsible for managing the relationships and retention of our key clients.

The ideal candidate will have a proven track record of driving excellent relationships and will be able to effectively communicate with senior level decision makers within organizations.

Key Responsibilities:

  • Be a trusted advisor to your clients & the "go to" person for their strategic account needs
  • Be an advocate for your client across internal teams, instigating corrective action tracking and issue resolution
  • Maintaining and adhering to contractual agreements
  • Identifying and developing multi-level relationships with key decision makers to ensure retention and relationship stability
  • Navigating complex issues, both technical and non-technical, using sound judgment and data to make decisions that are best for your clients
  • Conducting regular business reviews using value-add propositions to mitigate client risk and enhance background screening programs
  • Championing successful client outcomes and innovative ways to improve our service delivery
  • Developing strategic account plans to grow client revenue in screening and across group and achieve world-class client satisfaction

Qualifications:

  • At least 5 years of experience in customer success environment, with a proven track record of driving excellent relationships.
  • Ability to effectively communicate with senior level decision makers within organizations and successfully handle objections
  • Ability to demonstrate a high knowledge and clear understanding of GDPR/Data protection and all aspects of handling and processing personal data.
  • Strong program management, presentation, and negotiation skills
  • Excellent communication skills to deliver clear messages and create positive, impactful experiences for clients

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