ServiceNow IT Service Management Consultant
6 days ago
Cobden & Carter International is a leading provider of Talent Solutions, focusing on enhancing organization efficiency for companies to succeed in a competitive world.
We have a global presence with entities in Europe, Bahrain, Saudi Arabia, Hong Kong, and The Philippines, along with Consultants located in various countries. Our team consists of experienced Headhunters and HR strategists, driven to deliver a unique service that exceeds client expectations.
We have partnered with top organizations across industries including Oil+Gas, Energy, BPO, Software Development, Shipping, Logistics, Retail, Construction, Mining, Healthcare, Life Sciences, Hospitality, Automotive, Banking, Insurance, Online Gaming, FMCG, E-commerce, Manufacturing, and Electronics.
Utilizing our bespoke algorithms, Predictive software, Emotional Intelligence software, HRIS, Payroll Software, and innovative recruitment solutions, we help define the future of leading organizations while delivering confidential searches, providing key talent to clients in a competitive market.
Our client, a fast-growing practice, has significantly increased its market share in auditing the top 1,000 corporations according to Business World.
This client has been recognized by the International Tax Review as a Tier 1 tax practice, Tier 1 transfer pricing practice, Tier 1 leading tax transactional firm, and the National Transfer Pricing Firm in the Philippines in 2016. They were also recognized as the Best Consultancy and Advisory Firm in the Philippines by the International Alternative Investment Review in 2012.
Key Responsibilities:
- Collaborate with clients to understand their business requirements and translate them into technical specifications.
- Design, develop, and configure ServiceNow applications, workflows, and integrations.
- Perform system administration tasks, including user management, security, and performance optimization.
- Test and deploy ServiceNow solutions according to project timelines and quality standards.
- Provide technical guidance and support to the implementation team.
- Stay up-to-date with the latest ServiceNow features and best practices.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 7 years of experience in ServiceNow development and implementation.
- Strong understanding of ITSM processes and best practices.
- Experience with ServiceNow integrations (REST API, SOAP, etc.).
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- ServiceNow certifications on ITSM (preferred).
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