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Content Creator

1 week ago

Davao City, Davao, Philippines inRiver inc Full time
About the Role

We are looking for an experienced Content Creator to join our team at inRiver inc. In this role, you will be responsible for creating high-quality, engaging content that supports our products and services.

You will work closely with various teams, including engineering, product management, customer support, and design, to ensure our content is accurate, up-to-date, and meets the needs of our users. You will also have the opportunity to leverage emerging AI tools and advanced prompt engineering techniques to enhance content creation and streamline workflows.

Responsibilities

  • Develop user guides, API documentation, tutorials, and other technical content to support our SaaS platform.
  • Maintain legacy documentation by regularly reviewing and updating existing content to ensure it remains accurate and relevant.
  • Cross-functional collaboration: Engage with various teams to gather technical insights and produce precise, user-focused documentation.
  • Craft clear, concise in-app copy and microcopy that guide users through our platform's features and enhance their overall experience.
  • Implement SEO best practices and content strategies to improve documentation discoverability and effectiveness.
  • Utilize AI tools and prompt engineering to generate and refine content, streamline documentation processes, and explore innovative ways to present technical information.
  • Manage projects independently, ensuring timely delivery and high-quality outputs with minimal oversight.