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End-to-End Experience Strategist

2 weeks ago

Manila, National Capital Region, Philippines EastWest Bank Full time
Job Description
  • Lead cross-functional efforts to improve design on processes impacting customer experiences
  • Manage a unit that co-creates better end-to-end experiences for customers
  • Streamline processes for faster, convenient, accessible, and error-free delivery of competitive service
  • Define distinctive value and experiences provided by the bank through its products and services