Business Process Analyst
2 days ago
We are seeking a highly skilled Business Analyst to join our team at Quess Philippines Corp. As a Business Analyst, you will play a crucial role in assisting the company's requirements and defining/shaping business processes in various backoffice areas.
Key Responsibilities
• Assist in developing and implementing process improvements to enhance efficiency across backoffice operations
• Collaborate with the transformation team to design and implement a program that will improve backoffice processes, including contract loading, customer support, finance, data entry, mapping, and administration
• Provide expertise in proposing backoffice efficiency and process improvements utilizing cutting-edge technologies such as machine learning, artificial intelligence, and robotics
• Develop and maintain strong relationships with stakeholders to ensure effective communication and collaboration
Requirements
• Strong analytical and problem-solving skills with a track record in a Senior Business Analyst role
• Expertise in business processes in the travel industry, particularly backoffice efficiencies and innovative ideas
• Strong data-driven mentality with a focus on delivering results-oriented solutions
• Excellent communication and interpersonal skills with the ability to work effectively with cross-functional teams
What We Offer
• Opportunity to work with a dynamic and growing company
• Collaborative and supportive work environment
• Professional development and growth opportunities
• Competitive compensation and benefits package
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