Customer Service Representative
4 weeks ago
Neksjob is seeking a skilled Customer Service Representative to join our team as a Quality Control Specialist. With a competitive salary of 21,000, this role offers a refreshing work culture, rewarding ERP incentives, and more.
About the RoleThis position involves responding to customer inquiries, troubleshooting problems, and providing information regarding our organization's products or services. As a key member of our team, you will be responsible for delivering exceptional customer experiences while upholding the highest standards of quality control.
Key Responsibilities- Respond to incoming customer calls, addressing questions and concerns in a timely and professional manner.
- Troubleshoot issues and provide effective solutions to resolve customer complaints.
- Provide accurate information about our products or services, ensuring customer satisfaction.
To excel in this role, you will need:
- A high school diploma or equivalent.
- Excellent English communication skills (oral and written).
- At least 6 months of BPO experience.
- Preference for prior collection or tech experience, but not required.
- Willingness to report onsite.
As a valued member of our team, you can expect:
- HMO coverage on day one, including one free dependent.
- Group life insurance.
- Leave encashment.
- A refreshing work culture that promotes growth and development.
- Rewarding ERP incentives for outstanding performance.
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