Customer Success Mentor

6 days ago


Pasig, National Capital Region, Philippines ClearSource Full time
About ClearSource
We're a company that's passionate about our Core Values: Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. These values guide everything we do and help us create an exceptional customer experience.

Job Description
We're looking for a Sales Coach to help our sales agents improve their skills and techniques. The ideal candidate will have a background in outbound sales, excellent communication skills, and experience in hard selling. They will also be responsible for troubleshooting customer issues, maintaining accurate records, and providing guidance and strategies to drive success.

Key Responsibilities
- Serve as a company ambassador by delivering exceptional sales service and support.
- Troubleshoot and problem-solve customer issues or concerns.
- Complete, maintain, and process pertinent paperwork and records.

Requirements
- At least College Level education.
- 2-3 years of Sales Leadership/Coach experience or in the same field.
- Outbound Sales background and experience in hard selling required.
- Excellent communication skills.
- Knowledge in using Microsoft Programs.
- Must be willing to work onsite.
- Amenable to shifting schedules (Graveyard Shift) and/or split rest days.

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