Customer Service Representative with Spanish Skills

1 week ago


Pasig, National Capital Region, Philippines Datamatics Careers- Philippines Full time

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Datamatics Careers- Philippines. As a key member of our customer service team, you will be responsible for providing exceptional customer experience to our clients.

About the Role

This is a full-time position that requires strong communication skills in both English and Spanish. You will be working in a fast-paced environment where no two days are the same, and your ability to adapt quickly will be crucial to your success.

Responsibilities
  • Answer customer inquiries via email and chat in a timely and efficient manner
  • Resolve customer issues by listening to their concerns and providing solutions that meet their needs
  • Process orders and returns accurately and efficiently
  • Maintain accurate customer records to ensure seamless customer interactions
  • Stay up-to-date on product information and company policies to provide informed responses to customers
  • Work independently and as part of a team to achieve customer satisfaction goals
Requirements
  • Bachelor's degree or equivalent in a relevant field (required)
  • At least 1 year of customer service experience (required)
  • Excellent written and verbal communication skills in English and Spanish (required)
  • Strong problem-solving skills and ability to work under pressure (required)
  • Ability to work independently and as part of a team (required)
Benefits
  • A competitive salary range of Php50,000.00 - Php60,000.00 per month
  • A comprehensive benefits package including health insurance, life insurance, and paid training
  • The opportunity to work in a dynamic and growing company with opportunities for professional growth and development

Please note that this role requires a high level of proficiency in English and Spanish, both written and spoken. If you have a passion for delivering exceptional customer service and are looking for a new challenge, we encourage you to apply.



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