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Call Center Expertise

2 weeks ago

Iloilo City, Western Visayas, Philippines EXL Service Phillipines Full time

We are looking for a highly motivated and experienced Call Center Expertise to join our team at EXL Service Philippines. In this role, you will be responsible for providing exceptional customer service and support by handling inquiries, resolving issues, and offering solutions.

Job Description

The successful candidate will have excellent communication skills, both verbal and written, and be able to work in a fast-paced environment.

Responsibilities
  • Handle inbound calls and provide accurate information regarding products, services, and policies.
  • Assist customers with inquiries, complaints, and product or service-related issues.
  • Troubleshoot problems and escalate complex issues to the appropriate department.