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Be our Customer Service Representative

2 months ago

Davao City, Davao, Philippines Neksjob Full time

Neksjob is seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our products or services.

Responsibilities:

* Respond to customer inquiries and resolve issues in a timely and professional manner
* Provide product information and answer customer questions
* Troubleshoot and resolve customer complaints
* Collaborate with internal teams to resolve customer issues

Requirements:

* High School Diploma or equivalent
* 1 year of BPO experience
* Excellent English communication skills
* Computer literate and good web navigation skills
* Willing to work full-time and in a shifting schedule

What We Offer:

* Competitive salary
* Exciting performance bonuses and account-specific allowances
* Career advancement opportunities
* Comprehensive healthcare benefits

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.