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Business Process Specialist Position

2 weeks ago

Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time
Job Overview
TASQ Staffing Solutions is a leading provider of staffing solutions, and we are seeking an experienced Operations Supervisor to join our team. This role will be responsible for managing daily operations, leading a team of customer service representatives, and ensuring exceptional customer experiences.

About the Role
We are looking for a seasoned professional with 1-2 years of experience in a similar role, preferably in a Telco Sales account. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of success in customer service management.

Key Responsibilities
The Operations Supervisor will be responsible for:
• Developing and implementing operational processes to improve efficiency and productivity
• Collaborating with other departments to ensure seamless communication and coordination
• Managing a team of customer service representatives to achieve high levels of customer satisfaction

Requirements
To be successful in this role, you will need:
• At least 2 years of experience in a similar role, preferably in a Telco Sales account
• Strong leadership and communication skills
• Excellent problem-solving and analytical abilities

Working at TASQ
TASQ Staffing Solutions is committed to providing a dynamic and supportive work environment that fosters growth and development. We offer competitive compensation packages, comprehensive training programs, and opportunities for career advancement.