Chief Operating Officer
2 weeks ago
**Job Summary:**
TASQ Staffing Solutions is seeking an experienced leader to oversee all BPO operations in the Philippines. As a seasoned professional, you will manage senior leaders and ensure optimal performance across multiple client accounts.
**Key Responsibilities:**
- Oversee day-to-day BPO operations, ensuring timely delivery of high-quality services to clients.
- Manage a team of senior leaders, providing guidance and support to drive business growth and process improvements.
- Develop and implement strategies to optimize operational efficiency, reduce costs, and improve customer satisfaction.
**Requirements:**
- 5-7 years of experience in Director/AVP/VP roles in BPO operations, managing large teams (2,000+ FTEs).
- Proven track record of managing 3rd-party BPO accounts and handling multiple clients.
- Experience in driving process improvements, particularly through automation.
- Ability to thrive in fast-paced start-up environments.
**What We Offer:
We provide competitive compensation and benefits packages, including an estimated salary of $80,000 - $110,000 per annum, based on qualifications and experience. Our comprehensive benefits include health insurance, retirement savings plan, and paid time off.
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