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Senior Quality Assurance Analyst Position
2 weeks ago
We are looking for a highly skilled Quality Assurance Analyst to join our team at Parallax Technologies. In this role, you will be responsible for ensuring the highest level of quality in our products and services.
About the Team:Our team is composed of experienced professionals who share a passion for quality assurance. We are a collaborative and supportive team that values open communication and continuous learning.
About the Role:This is an excellent opportunity for someone who wants to work in a dynamic environment with a reputable IT services company. The ideal candidate should possess strong analytical skills, attention to detail, and excellent communication skills.
Key Responsibilities:- Conduct regular audits to assess the quality of our products and services.
- Identify areas for improvement and develop strategies to address these issues.
- Provide coaching and training to team members to enhance their skills and knowledge.
- Manage data to ensure compliance with industry regulations.
We offer a competitive salary package and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about quality assurance, please submit your application.
Requirements:- Bachelor's/College Degree of any course.
- At least 1 year of audit work experience involving calls, files, and processes within the BPO industry.
- Excellent verbal, written and interpersonal communication skills.
- Customer service oriented and detail-oriented.
- Flexible, organized, adaptable, and proficient with Microsoft Office applications.
