
Retail Operations Specialist
1 day ago
We are seeking a highly skilled professional to fill the role of Retail Operations Specialist. This position requires strong analytical skills and business acumen, excellent communication and interpersonal skills, as well as a passion for learning and career growth.
Main Responsibilities- Coaching and Mentoring:
- Develop strong relationships with key store personnel through regular store visits and coaching sessions.
- Evaluate personal training and development programs for Key Agency Personnel via the Kamustahan Program.
- Building Strong Store Relationships:
- Strengthen relationships with key store personnel through regular store visits in GMA direct accounts and modern trade accounts within the assigned territory.
- Promotions and Sales Program Execution:
- Ensure systems like Kamustahan, KRA Checking and Evaluation (Availability, Facings, Planogram/MD compliance) are followed and maximized to resolve in-store merchandising concerns promptly.
- Create and update the Store Info Manual quarterly, including key store personnel, availability scores, facings measurements, and achievement targets.
- Merchandising:
- Implement national in-store merchandising based on standard guidelines and workflows.
- Manage regular and special POPs, including shelf talkers, headers, wobblers, mass displays, product highlights, special displays, decals, MS Displayer, and special containers.
- Systems and Process Improvements:
- Suggest operational improvements in availability, visibility, merchandising, promotion execution, and Bad Order management.
- Develop pilot and stretch programs to test new processes improving availability, visibility, merchandising, and promo execution for growth and profit.
- Administrative:
- Maintain good record-keeping systems and complete routine reports.
- Ensure timely submission of required reports by Partner Agencies.
- A strong passion for learning and career growth, with relevant experience and knowledge.
- Excellent communication and interpersonal skills.
- Strong analytical skills and business acumen.
- Basic marketing (4Ps) and computational skills.
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