Customer Service Representative

3 days ago


Little Baguio, Philippines Telework Full time
About Us

We are a forward-thinking organization that values innovation and excellence in everything we do. Our team is dedicated to delivering exceptional service to our clients, and we are seeking a talented individual to join us as a Customer Service Representative.

Job Overview

This role involves providing top-notch customer support to our clients through various communication channels. As a Customer Service Representative, you will be the face of our company, and your interactions will directly impact our client's experience.

Key Responsibilities
  • Respond to customer inquiries and resolve issues efficiently and effectively
  • Maintain accurate records of all customer interactions
  • Work collaboratively with other teams to ensure seamless customer experiences
Requirements

To be successful in this role, you should have:

  • A high school diploma or equivalent (we welcome graduates from both old and new curriculum)
  • Excellent communication and interpersonal skills
  • Ability to work onsite and adapt to shifting schedules
  • No prior BPO experience necessary (we provide comprehensive training)
What We Offer

In return for your hard work and dedication, we offer a competitive package that includes:

  • A salary of up to PHP 23,000 per month
  • A comprehensive health maintenance organization (HMO) plan
  • Incentives for outstanding performance
  • Paid training and opportunities for career advancement
  • Promotions and leave credits based on individual performance


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