
Strategic Project Coordinator
1 day ago
We are seeking a skilled professional to oversee the implementation and execution of strategic initiatives, ensuring seamless collaboration across cross-functional teams. As a Program Manager, you will play a pivotal role in driving business growth through efficient project management.
Your key responsibilities will include developing and maintaining strategic roadmaps, assessing operational risks, and leveraging process optimization techniques to drive customer retention and expansion. You will also be responsible for building strong relationships with clients, facilitating timely resolution of issues, and leading high-impact initiatives to improve sales efficiency and effectiveness.
In this role, you will have access to excellent training opportunities to enhance your skills and career prospects. If you possess a vision-setting mindset, strategic problem-solving skills, and a strong ability to drive action, we encourage you to apply for this challenging and rewarding opportunity.
Responsibilities:
- Partner with cross-functional teams to assess and identify client health risk drivers, propose corrective action plans.
- Develop and maintain strategic roadmaps to drive customer retention and expansion.
- Plan and lead high-impact initiatives to improve scaled sales efficiency and effectiveness.
- Continuously assess operational risks and leverage operational understanding of client/stakeholder processes to develop and implement corrective actions globally.
- Build a culture of globally consistent best practices through continuous improvement by collecting feedback, evaluating efficiencies, and recommending changes to optimize sales delivery.
- Leverage strong interpersonal skills to establish trusted advisor relationships with clients.
- Act as client champion and facilitate timely resolution of client issues, leveraging resources across the company as needed.
- Lead expansion and efficiency projects, including change requests.
- Oversee development and maintenance of knowledge assets to promote repeatability and rapid adoption of best practices.
- Seek guidance and mentorship from higher-level program managers on more complex projects/matters.
Requirements:
- Proficient experience managing mildly complex cross-functional projects and stakeholders, driven by data insights.
- Self-motivated with a strong vision-setting, strategic problem-solving, and action-driving mindset.
- Developing persuasive written and verbal communication skills across diverse teams.
- Experience with process optimization, program management, customer support strategy, or quality assurance.
- 5-7 years of related experience (sales, presales, or sales training preferred).
- Decision-making, consensus-building, and conflict management skills.
- Ability to work under pressure, adapt quickly, be customer-facing, and stay organized.
- Excellent organizational skills with attention to detail.
- Ability to prioritize initiatives based on ROI and impact.
- At least 2 years in a Business Analyst, Solution Architect, Project Manager, or Program Manager role.
Benefits:
This role offers an exciting opportunity to work with a dynamic team, develop new skills, and contribute to business growth. If you are a motivated and results-driven individual looking to take your career to the next level, please submit your application for this challenging and rewarding opportunity.
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