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Delivery Project Lead

3 weeks ago

Pasig, National Capital Region, Philippines Grab Full time
Role Responsibilities

As a Delivery Project Lead, you will be responsible for driving initiatives for GrabExpress, managing GrabSupport projects, and spearheading product launches on the Grab Consumer app. Your key responsibilities will include:

  1. Developing and implementing strategies for GrabExpress to improve business metrics.
  2. Managing GrabSupport projects, providing inputs on policies and process improvements, handling escalations, reviewing metrics and impact, and collaborating with various teams.
  3. Serving as the main point of contact for new product launches on the Grab Consumer app, coordinating with local and regional teams to manage product rollouts, reviewing product impact, and providing expert guidance on app capabilities and limitations.