Customer Experience Architect
2 days ago
Finnacle Finance Pty Ltd is a leading Australian financial planning and mortgage broking firm focused on helping families achieve financial well-being. We're looking for a Customer Experience Architect to lead our marketing efforts and drive customer engagement.
In this role, you'll design and implement customer-centric strategies that enhance our sales process and service delivery. Your focus will be on creating seamless experiences for prospects and clients across all seven phases of the customer journey.
- Key Responsibilities:
- Build trust and loyalty through exceptional customer service and communication.
- Simplify legal documents and create useful fact sheets for products and services.
- Enhance the loyalty program and build upsell strategies to keep clients engaged long-term.
We're seeking a digital marketing expert with at least 5 years of experience, preferably in financial services. You'll need strong analytical skills, excellent communication skills, and a passion for delivering exceptional customer experiences.
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Naval Architect-Shipyard/Shipbuilding Experience
2 weeks ago
Cebu City, Central Visayas, Philippines KONIKMAJOBS RECRUITMENT AGENCY Full timeNaval ArchitectPurpose of the Job:The Naval Architect is responsible for the naval architecture & structural calculations and design for the assigned ferry/ship design project. The Naval Architect should be able to perform the design and calculations with minimal supervision to meet flag, classification societies, technical specification requirement and be...
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Employee Experience Architect
2 days ago
Cebu City, Central Visayas, Philippines Smartsourcing Inc. Full timeAs an Employee Experience Architect at Smartsourcing, you will play a pivotal role in shaping our organization's culture and driving our people strategies.This leadership position oversees all aspects of human resources, focusing on fostering a high-performance work environment that empowers our team to achieve excellence.About the RoleThe successful...
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Project Architect
3 days ago
Cebu City, Central Visayas, Philippines Regent Construction International, Inc. Full timeHiring for Project Architects, to lead our design and build team in the Philippines.Responsibilities:Lead project teams from pre-design stage to construction completion.Analyze and review designs and work processes from consultants.Oversee projects with commitment to high quality standards.Prepare detailed drawings and designs.Cordinate architectural...
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Cloud Architect Specialist
2 days ago
Cebu City, Central Visayas, Philippines Elva Group Full timeAs a cloud architect specialist at Elva Group, you will be part of a dynamic team that helps customers achieve their goals through innovative AWS-based solutions. We are committed to providing exceptional service and fostering a collaborative environment where our employees can thrive.You will have the opportunity to work with other AWS experts on complex...
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Artistic Landscape Architect
2 days ago
Cebu City, Central Visayas, Philippines Golden Haven Memorial Parks, Inc. Full timeAbout the PositionGHP is a leading provider of innovative and quality service solutions for the planning and development of serene destinations. We seek a seasoned Planning Architect who can drive growth through strategic partnerships and exceed customer expectations.The ideal candidate will have extensive knowledge of design trends and exceptional creative...
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Data Platform Architect
2 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeData Platform Engineer Role SummaryNeksjob Corporation is seeking a skilled Data Platform Engineer to design and implement data models, ensure cohesive integration between systems, and maintain data quality and integrity. As a key member of our data platform, you will play a critical role in driving business growth and innovation.Key Responsibilities:Design...
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AWS Architect Lead
7 days ago
Cebu City, Central Visayas, Philippines New York Global Consultants Inc. (NYGCI) Full timeJob OverviewNew York Global Consultants Inc. (NYGCI) is a leading global consulting firm that provides innovative solutions to clients worldwide.We are seeking a highly skilled AWS Architect Lead to join our team in Cebu.About the RoleWe are looking for a talented individual with expertise in designing and implementing scalable, resilient, and secure cloud...
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Data Scientist Architect
2 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeJob Description:Neksjob Corporation seeks a talented Data Science Practitioner to lead our efforts in data analysis and insights. As a key member of our team, you will be responsible for managing and architecting big data to build high-impact data models that drive business decisions.Key Responsibilities:Analyze raw information through statistical analysis...
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Technology Architect
5 days ago
Cebu City, Central Visayas, Philippines Xurpas, Inc. Full timeXurpas, Inc. is a forward-thinking IT company that values innovation and excellence in all aspects of its operations.About the JobWe are seeking a highly skilled Developer to join our team. The successful candidate will have a solid background in software development, excellent communication skills, and the ability to work effectively in a collaborative...
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Customer Experience Director
7 days ago
Cebu City, Central Visayas, Philippines Kuehne + Nagel AS Full timeThe ideal candidate will have a proven track record in driving customer satisfaction and delivering business results.About the JobYou will be joining our Customer Care Team as a Customer Experience Director.Key ResponsibilitiesLead, direct, and optimize your local customer care team to deliver exceptional customer experiences.Drive service improvement...
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Customer Experience Director
10 hours ago
Cebu City, Central Visayas, Philippines Power Mac Center, Inc. Full timeAbout UsWe are Power Mac Center, Inc., a leading retailer of technology products and services. We are committed to providing our customers with an exceptional shopping experience and offering them the latest technology solutions.Job OpportunityWe are currently seeking a highly motivated Customer Experience Director to join our team. The successful candidate...
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Customer Experience Coordinator
2 days ago
Cebu City, Central Visayas, Philippines XtendOps Philippines Full timeWe are XtendOps Philippines, a dynamic and forward-thinking organization that is shaping the future of innovative solutions. As a Customer Experience Coordinator, you will play a key role in delivering exceptional customer experiences and driving business success.ResponsibilitiesYour key responsibilities will include:Providing top-notch customer support...
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Customer Experience Associate
9 hours ago
Cebu City, Central Visayas, Philippines HGS Offshore Staffing Solutions Full timeJob DescriptionHGS Offshore Staffing Solutions is seeking a highly skilled and motivated individual to join our team as a PHONE ORDER COORDINATOR. In this role, you will be responsible for ensuring that our customers receive the highest level of service and support.ResponsibilitiesProcess and Track Orders: Process and track orders efficiently, ensuring 100%...
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Customer Experience Director
5 days ago
Cebu City, Central Visayas, Philippines Wipro Full timeJob OverviewWe are looking for a highly experienced Team Lead to oversee the customer experience and support services teams within Wipro. As a key member of our leadership team, you will be responsible for driving customer satisfaction and loyalty through effective management and direction of your team.Your primary focus will be on producing high-quality KPI...
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Customer Experience Liaison
2 days ago
Cebu City, Central Visayas, Philippines Gratitude Philippines Full timeWe are Gratitude Philippines, a leading company in the industry, and we are seeking highly skilled individuals to join our team as Customer Service Representative. This role is perfect for those who have a passion for delivering exceptional customer experiences.About Us: At Gratitude Philippines, we pride ourselves on being a forward-thinking organization...
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Customer Experience Specialist
2 days ago
Cebu City, Central Visayas, Philippines TORCH Solutions Full timeWe're seeking a talented Customer Experience Specialist to join our team at TORCH Solutions. In this full-time opportunity, you'll have the chance to work from home and provide exceptional customer service to our valued clients.Your key responsibilities will include:Handling inbound customer inquiries and requests via phone, email, and chatProviding timely...
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Customer Experience Lead
5 days ago
Cebu City, Central Visayas, Philippines Wipro Technologies Full timeAt Wipro Technologies, we aim to provide innovative solutions that address our clients' complex digital transformation needs. As a Customer Experience Lead, you will play a crucial role in delivering best-in-class customer experiences.Key Skills:Experience in managing contact center operations and SLAs.Strong leadership and coaching skills to manage a team...
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Customer Experience Ambassador
13 hours ago
Cebu City, Central Visayas, Philippines Gratitude Philippines Full timeAt Gratitude Philippines, we're seeking a Customer Service Representative to join our team. As a key member of our customer experience team, you'll play a vital role in ensuring our clients receive exceptional service and support.Key ResponsibilitiesProvide high-quality customer support via phone, email, or chatAssist customers with queries related to...
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Mobile Solutions Architect
2 days ago
Cebu City, Central Visayas, Philippines Avature Full timeAbout the Position: We are looking for an experienced Mobile Solutions Architect to lead the design and construction of new mobile solutions using the latest technologies. As a key member of our team, you will be responsible for pioneering mobile solutions with the latest technologies.Your Key Responsibilities: Strive for continuous improvements by testing...
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Customer Experience Lead
2 days ago
Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full timeRole PurposeThe Team Leader at Tasq Staffing Solutions executes process execution and drives team performance on key metrics. They oversee the day-to-day coaching and management of 20 team members handling customer inquiries or issues. This role requires strong experience in BPO/Contact Center Operations and Managing SLA, KPIs, and project deliverables. The...